Terms and conditions

Terms and conditions.
YOUTRAVEL.ME

EDITED FROM MAY 27, 2019

I. Subject of the Agreement. General Statements

  1. The YouTravel.me platform is an online service located on the site https://youtravel.me/ that allows registered users ("Users") to offer services (these are referred to as "Travel Experts",and the services they offer are called"Copyright tours ”), publish announcements with the offer of Copyright tours (hereinafter referred to as the“ Announcements ”), as well as negotiate, conclude transactions and make settlements with Users who intend to purchase or have acquired Copyright tours (these are referred to as“ Travelers ”).

  2. The user can be an individual who has reached the age of 18 years, or a legal entity. If the User is a legal entity, then an individual acting on his behalf is recognized as duly authorized by such a legal entity and must provide the Administrator and (or) the User with whom he enters into a transaction the necessary documents confirming the legal status of the legal entity and powers his representative.

  3. Platform YouTravel.me - a set of programs owned by the Administrator, through which the Administrator provides Travel Expert services:

    • Promotion of Travel tours of Travel experts,

    • organizing and ensuring the possibility of conclusion by them (hereinafter referred to as the “Booking”) and execution regarding transactions with Travelers,

    • assistance in resolving disputes between Users by providing information regarding their

    • actions in connection with the conclusion and execution of transactions between them.


  4. The author’s tour includes the Travel Expert service to accompany the Traveler in accordance with the “Stay Program”,agreed by the Travel Expert and Traveler, containing a description of the travel route, dates of travel, a description of the events that should be organized by the Travel Expert, conditions of participation established by for the traveler. In the event that the Stay Program is carried out as part of a group of Travelers, all points of such a program and this Agreement apply to each member of the group. The traveler is obliged to pay the Travel Expert Tour in full. The list of prohibited Goods and Services is set out in Appendix No. 1 to the Agreement.

  5. The administrator is Youtravelme LLC (TIN: 5405021086, location: 630039 Novosibirsk Region, Novosibirsk, Nikitina Street 114, Building 3), which owns all rights to the YouTravel.me Platform and the domain https://youtravel.me/ and which provides services to Users under the terms of this Agreement. The Administrator does not own, does not create, does not sell, does not resell, does not control, does not offer, does not provide and does not provide any Announcements or Author's tours, and also does not manage them, is not a travel organizer or seller of tourist services, tourist products in the meaning of the Federal Law of November 24, 1996 N 132-ФЗ “On the Basics of Tourism

    in the Russian Federation”. Travel experts are solely responsible for their Announcements and Copyright tours. Entering into interaction through the YouTravel.me Platform, Users enter into a contractual relationship directly with each other. The Administrator is not a party or other party to any contractual relationship between the Users, and is not a travel agent or insurer. The administrator does not act as an agent of the Users, except as otherwise provided by the Terms of payment services.

  6. The Administrator does not control and does not guarantee the existence, quality, safety, compliance or legality of any Announcements or Copyright tours, the accuracy or accuracy of descriptions, Ratings, Feedback about Copyright tours or other User Content, as well as the actions of Users. The administrator does not recommend any Users, Announcements or Copyright tours. Any indication that the User is “confirmed” (or other similar definitions) means solely that the User has passed the appropriate verification or verification procedure. Any such definitions are not a recommendation or guarantee of the Administrator in relation to any User, including with respect to the reliability of information about him or his lack of violations, its reliability, safety or compliance with requirements. Making a decision to book an Authors tour, as well as using other Travel Expert services, accepting a reservation request from the User, as well as communicating and interacting with other Users both online and in person, the Users do this themselves, at their own risk, undertaking to exercise due diligence and attention.

  7. In order to promote YouTravel.me Platform and increase the viewing of Ads by potential

    Travelers, Ads and other User Content may be displayed on other sites, in applications, in emails, as well as in online and offline advertisements. To help Users speaking different languages, Ads and other User Content may be fully or partially translated into other languages. The administrator cannot guarantee the accuracy or quality of such translations, and Users are solely responsible for viewing and checking them.

    YouTravel.me Platform may display translations created by Google. Google disclaims any express or implied warranties with respect to these translations, including any warranties of accuracy or correctness, as well as any implied warranties of merchantability, fitness for any purpose, or respect for rights.

  8. The YouTravel.me platform may contain links to third-party sites and resources (“Third-Party Services”). Use of Third-Party Services may be governed by other terms and conditions, including confidentiality terms. The Administrator is not responsible for

    the availability or accuracy of Third-Party Services, as well as for the content, products or services of Third-Party Services. The presence of links to Third-party services does not imply any guarantees regarding the Third-party services by the Administrator.

  9. Due to the fact that the Administrator is not a person providing the technical possibility of continuous access to the Internet for Users and for himself, the Administrator cannot guarantee the constant and continuous availability of the Youtravel.me Platform to Users. The administrator has the right to limit the availability to the Users of the Youtravel.me Platform, its sections or functions, if this is necessary to maintain the proper bandwidth, security or integrity of its servers, as well as to carry out technical measures to ensure the proper or improved functioning of the Youtravel.me Platform.

    The Administrator can improve, expand and modify the Youtravel.me Platform, as well as introduce new Services without the consent of the Users.


II. Account Registration

  1. In order to acquire the status of a Traveler or Travel Expert and take any action, in addition to familiarizing yourself with the information available on an YouTravel.me Platform that is available to an unlimited number of people, the User must register on the site by creating a unique account - an Account.

  2. One User has the right to register only one Account. The User is not entitled to transfer the rights to the Account and provide access to it to third parties.

  3. For registration, the User indicates the Login (which is the User’s email address) and Password used to manage the Account and further access to the User’s Personal Account, as well as other information necessary for using the YouTravel.me Platform. After registering the Account, the User gains access to a personal page on the platform’s website - “My Account”.

  4. The user is obliged to provide reliable information about himself when registering the Account. If the Administrator has reason to believe that the information provided by the User is false, he has the right to refuse to register or block or delete the account.

  5. The administrator has the right to establish requirements for the Password (length, valid characters, etc.). The User is solely responsible for the reliability and security of the Login and Password specified by him, agrees not to transfer them to third parties, agrees to immediately notify the Administrator of the compromise (risk of compromise) of his username and password for entering the Personal Account.

  6. All actions performed using the User’s account are considered to be committed directly by the User. The user is responsible for these actions in full.

  7. After creating an account, the User provides the Administrator with information about himself that is necessary and sufficient for using the YouTravel.me Platform, as well as additional information at his discretion, which can edit or delete information. The user is obliged to timely update the information provided by him. The user is responsible for the accuracy, relevance, completeness and compliance with the legislation of the Russian Federation provided to the Administrator during registration and further in the process of using the YouTravel.me Platform information.

  8. By posting information on the YouTravel.me Platform, the User agrees that such information may be available to other Users of the YouTravel.me Platform in connection with the conclusion, execution, termination of transactions by him, as well as during the negotiations of Users before concluding transactions.

  9. By registering an account on the YouTravel.me Platform, the User gives his consent in accordance with clause 1 of Article 18 of Federal Law dated 13.03.2006 N 38-ФЗ "On Advertising" to receive advertising (advertising messages) sent from the Administrator using contact information User (email address, phone number, messenger program account) contained in the account. The user has the right to refuse to receive messages of an advertising nature by notifying the Administrator in writing.

III. Consent to the processing of personal data

  1. The processing of the User’s personal data is carried out by the Administrator in accordance with the legislation of the Russian Federation and in accordance with the Policy regarding the processing of the Administrator’s personal data (“Policy”).

  2. The user is obliged to familiarize themselves with the Policy posted in unrestricted access on the website of the YouTravel.me Platform, before the start of using the YouTravel.me Platform. The user is deemed to have accepted the terms of this Agreement and the Policy in full, without exceptions and exceptions when any of the following actions are taken: registration of the account on the website of the YouTravel.me Platform; interaction with the Administrator or Travel Expert through feedback forms.

  3. By performing any of the above actions, the User confirms that he has the legal capacity required in accordance with applicable law (is an individual who has reached the age of 18 years, or a legal entity registered in accordance with the legislation of the country of incorporation) for using the YouTravel.me Platform and understands the significance of the action.

  4. Continued use of the YouTravel.me Platform by the User after making changes (additions) to this Agreement or Policy means the acceptance and consent of the User to such changes (additions).

  5. The user, agreeing to this Agreement, in accordance with the Federal Law of July 27, 2006 No. 152-ФЗ "On Personal Data", expresses his consent to the Administrator to carry out any action (operation) or set of actions (operations) performed using funds automation or without the use of automation tools, with its personal data (processing of personal data), including collection, recording, copying, systematization, accumulation, storage, clarification (updating, changing), extraction, use f) the transfer (provision, access) to third parties, as well as in cases expressly provided for by the current legislation of the Russian Federation, subject to the requirements of confidentiality of information, depersonalization, blocking, deletion, destruction of personal data, and confirms that by giving such consent, he acts by his will and in their interest. When processing personal data, the Administrator is not limited in the application of methods for their processing.

  6. Consent is given by the User in order to execute this Agreement, the possibility of using the functionality of the YouTravel.me Platform, including for actions in accordance with the Terms of payment services.

  7. By agreement with this Agreement, the User acknowledges and confirms that, if it is necessary to provide his personal data to achieve the above objectives to third parties, the Administrator has the right to disclose information to him to such third parties to perform the above actions (including his personal data), as well as provide relevant documents. Moreover, the above third parties have the right to process his personal data on the basis of this Agreement.

  8. By submitting his personal data and obtaining consent with this Agreement, the User gives his consent to the processing, storage and use of his personal data on the basis of Federal Law No. 152-ФЗ “On Personal Data” dated July 27, 2006 for the following purposes:

    • User registration on the platform website YouTravel.me,

    • implementation of customer support by the technical service of the site,

    • organization of the User’s settlements with other Users of the site in accordance with this Agreement, transactions concluded between them in the manner established by applicable law,

    • fulfillment by other Users of obligations to the User, fulfillment of the obligations of the User to its counterparties,

    • receipt by the User of advertising information,

    • conducting by the Administrator an audit and other internal studies in order to improve the quality of the services provided.

  9. The personal data of the User means any information of a personal nature that allows you to establish the identity of the User, including:

    • Full Name,

    • Passport data

    • Date of Birth,

    • Contact number,

    • E-mail address,

    • Mailing address.

    • Bank account details

  10. The User’s personal data is stored by the Administrator exclusively on electronic media and processed using automated systems, unless the automated processing of personal data is necessary in connection with the implementation of legal requirements.

  11. This Consent is given by the User to the Administrator - YOUTREVELME LLC, TIN: 5405021086, location: 630039 Novosibirsk Region, Novosibirsk, Nikitina Street, Building 114, Building 3), Office 1 - and is valid from the date of its signing (by affixing any the symbol under the inscription "I agree" or similar, placed on the page under the text of this Agreement - until the day of its withdrawal in writing.


IV. Payment for the services of the Administrator

  1. The administrator has the right to charge a fee for the provision of services to Users using the YouTravel.me Platform. Cases, grounds and procedure for payment for the services of the Administrator are specified in the Terms of payment services, which are an integral part of this Agreement.

V. Rights and obligations of the User

  1. The Traveler has the right to use the YouTravel.me Platform for free in any way: search, receive information about Copyright tours, Announcements, Travel experts, enter into communication with Travel experts and the Administrator.

  2. Travel Expert has the right to place Advertisements on the YouTravel.me Platform for free. When creating an announcement, Travel Expert is obliged to provide complete and accurate information about its Services. The administrator reserves the right to determine, at his sole discretion, whether the proposed Copyright tours will be published on the YouTravel.me Platform.

  3. When creating an Announcement, the Expert is obliged to inform Travelers about all the risks associated with the Copyright Tour, all requirements for Travelers, such as the minimum age, related skills, level of training or other requirements, as well as provide other information necessary and sufficient to participate in Author's tour (including information on visas, a dress code, equipment, special certification or licenses, etc.).

  4. Travel experts are solely responsible for the published Announcements and the copyright tours they carry out. The Administrator does not own, does not sell, does not resell, does not organize, does not provide, does not manage and / or does not control any Announcements and Copyright tours. The Administrator’s responsibility is limited to providing access to Copyright Tour Announcements through the YouTravel.me Platform.

  5. The user is responsible for the purchase of any accessories, including provisions, vehicles, venues and other materials (“Tools”) necessary for the author's tour or participation in it. The User is solely responsible for ensuring that the Tools used as part of the Designer Tour are in working condition and comply with all laws governing safety, equipment, inspections and suitability for use. Unless otherwise provided by law, he assumes all risk of damage or loss of the Instruments.

  6. The user is responsible for understanding and complying with all laws, norms and requirements that may be applicable to the Tour; obtaining all the necessary licenses, permits or registration documents for the author's tour; and compliance with any agreements between him and any third party in relation to the Announcement and / or the organization of the Contest.

  7. Travel expert guarantees that the cost of any of his tours on the YouTravel.me Platform is not more than on any other resource on the Internet, including, but not limited to his own website or pages or accounts on social networks such as facebook, instagram , pinterest, youtube, vkontakte and others. If the Traveler finds a tour of this Travel Expert at a lower cost within 24 hours after the payment is made and provides a valid link to information about it, the Administrator will return the difference between the cost indicated by Travel Expert on the YouTravel.me Platform and that found by the Traveler. In this case, Travel Expert should immediately lower the cost of the tour on the YouTravel.me Platform and compensate the difference to the Administrator.


VI.Rights and Obligations of the Administrator

  1. The Youtravel.me platform is provided for use on an “as is” basis, without any express or implied warranties from the Administrator.

  2. The user, on his own resources and resources, provides opportunities for himself to study the conditions for the provision of the Youtravel.me Platform and the services of the Administrator, laws, rules and regulations that may apply to Announcements and / or Copyright tours, without relying on any statements by the Administrator on legal and other questions regarding any Announcement.

  3. The fact that the Administrator checks the identity or trustworthiness of any User to the extent permitted by applicable law does not entail the provision of express or implied guarantees that the verification will establish all the facts of the offenses committed by the Users in the past and their offenses in the future will be excluded .

  4. The user agrees that Copyright tours and the Payment Service may be associated with a certain risk. Using these Copyright tours and the Payment Service, the User voluntarily accepts these risks. So, some copyright tours may involve risks of illness, injury, physical injury or death. When deciding to take advantage of such Copyright tours, the User voluntarily and knowingly accepts these risks. You accept full responsibility for actions performed before, during and after using the Copyright tours and the Payment Service. If the User travels with minor children, then he is solely responsible for minors when using the Copyright tours. The foregoing disclaimer applies to the extent permitted by applicable law.


VII. Rights to the YouTravel.me Platform

  1. Exclusive rights to YouTravel.me Platform, including, but not limited to, computer programs, databases, interface, technical developments, logo, trademark, other means of individualization used on YouTravel.me Platform and allowing to realize the functionality of YouTravel.me Platform belong to the Administrator.

  2. Except for the cases established by the Agreement, as well as the current legislation of the Russian Federation, the YouTravel.me Platform and its components, including those listed in the paragraph above, cannot be copied (reproduced), processed, distributed, displayed in a frame, published, downloaded, transferred , sold or otherwise used in whole or in part without the prior written permission of the Administrator.

  3. If the information (content) posted by the User is protected by copyright, the rights to such information are retained by the User who posted such information. At the same time, the User provides other Users of the YouTravel.me Platform with a gratuitous non-exclusive right to use such content by viewing, reproducing (including copying),

    processing (including printing copies) and other rights solely for the purpose of personal non-commercial use, except in cases when such use inflicts or may harm the interests of the copyright holder protected by law.

  4. The User grants the Administrator a non-exclusive right to use, at no cost, the content posted on the YouTravel.me Platform and legally owned content in order to ensure the functioning of the YouTravel.me Platform by the Administrator to the extent determined by its functionality and architecture, as well as display the content in promotional materials (advertising materials) Administrator, including through images of the interface of the YouTravel.me Platform, including by bringing such promotional materials (advertising materials) to general information, incl. in order to advertise the YouTravel.me Platform on various information resources.

  5. The specified non-exclusive right is granted for the entire duration of the exclusive right, including the right to reproduce content, as well as to process content, incl. by inclusion in the composition of a complex object or composite work, subsequent display, bringing to the public, cable communication, etc. and spreads its effect on the territory of countries around the world.

  6. The administrator has the right to transfer the rights specified in this paragraph to third parties. The end of the term for posting content on the YouTravel.me Platform and / or the period of validity of a non-exclusive right does not entail the need to withdraw from

    circulation promotions (advertising materials) of the Administrator with the display of content (including their removal from the Internet). No provisions of the Agreement provide the User with the right to use the logo, company name, trademarks, domain names and other distinguishing marks of the Administrator.


VIII. General Statements

  1. The above information constitutes an exhaustive Agreement between the Administrator and Users regarding the use of the YouTravel.me Platform and access to it, canceling and replacing all previous oral and written agreements and understandings that existed in this regard, unless the Terms are supplemented by introducing additional rules, standards, norms or conditions.

  2. This Agreement or the use by the User of the YouTravel.me Platform does not imply the creation of any joint venture or partnership between the User and the Administrator, as well as the establishment of labor relations.

  3. If any of the provisions of these Terms is declared invalid or unenforceable, this provision will be considered deleted and will not affect the validity and enforceability of the remaining provisions.

  4. Failure to enforce any right or provision of these Terms by the Administrator does not imply its refusal to enforce this right or provision in the future. Except as expressly provided in these Terms, the use by any of the parties of any of the available legal remedies provided for by these Terms will not limit the use of other legal remedies at its disposal provided for by these Terms or permitted by law.

  5. The User is not entitled to assign, transfer his rights and obligations under this Agreement without the prior written consent of the Administrator. The Administrator may, without limitation and at its sole discretion, assign, transfer or delegate this Agreement, as well as its rights and obligations under this Agreement, by sending the User a corresponding notice 10 days in advance. The user has the right at any time to terminate this Agreement unilaterally by sending the Administrator a written notice.

  6. Unless otherwise specified, all notifications or other messages, the sending of which to Users is permitted or required by this Agreement, are made in electronic form and sent by the Administrator by e-mail, through publication on the YouTravel.me Platform or by sending messages.

  7. The User’s refusal to use the Service and / or removal of the content does not terminate the Administrator’s non-exclusive rights to the User’s content, which was used by the Administrator until the decision was made on the User’s refusal to execute the Agreement unilaterally.

  8. The User has the right to use the YouTravel.me Platform throughout the Russian Federation, as well as in other territories around the world, if this does not conflict with the laws of the country where the User is located / stayed. The Agreement shall enter into force for the User from the moment he joins the terms of the Agreement and is valid for an indefinite period.

  9. The agreement terminates if:

    • The user will decide to stop using the YouTravel.me Platform by sending an appropriate notification to the Administrator (by contacting through the YouTravel.me Platform interface);

    • The administrator will decide to terminate the Agreement unilaterally out of court with immediate termination of access and the ability to use the YouTravel.me Platform and without reimbursement of any costs or losses, unless otherwise provided by applicable law. In particular, the Administrator has the right to make such a decision in the event of: closing the Service; any, including one-time, violation by the User of the terms of the Agreement.

  10. With regard to the functioning and development of the YouTravel.me Platform, the Administrator is guided by the legislation of the Russian Federation, this Agreement and other special documents that are developed or can be developed and adopted by the Administrator in order to regulate the provision of Users with access to the YouTravel.me Platform.

  11. In the event of any disputes or disagreements related to the execution of this Agreement, the User and the Administrator will make every effort to resolve them through negotiations between them. If the dispute is not resolved through negotiations, the dispute shall be resolved in the manner established by the current legislation of the Russian Federation, at the location of the Administrator, unless otherwise expressly provided for by applicable law.

  12. Appeals, offers and claims of individuals and legal entities to the Administrator in connection with the execution of this Agreement and the operation of the YouTravel.me Platform, violations of the rights and interests of third parties when using the YouTravel.me Platform, as well as for requests authorized by the legislation of the Russian Federation, can be sent by Details of the Administrator specified in this Agreement.

IX. The procedure for concluding Transactions

To place Announcements and Transactions on the YouTravel.me Platform Travel Expert registers the account as a Travel Expert on the platform (These actions are the Analogue of the User’s handwritten signature (“ASP”);

To conclude a Transaction Traveler:

prohibited. At the same time, Travel Expert is allowed to accept Postpay in cash from the Traveler, bypassing the platform. The administrator has the right to block the account of the violator at his discretion without prior notice.


PART 2. Terms of payment services

I. Use of Payment Services

  1. The Administrator provides Users with Payment Services through the Youtravel.me Platform and in connection with it, including collection, transfer and payment of funds (hereinafter referred to as the “Services” or “Payment Services”).

  2. The Administrator may temporarily and subject to the legitimate interests of Users (for example, by sending a preliminary notification) restrict access to Payment services or their individual functions to perform technical work that ensures the proper or improved functioning of Payment services. The administrator has the right to improve, expand and modify the Payment services, as well as introduce new Payment services. The Administrator shall notify Users of any changes to the Payment Services, unless such changes are insignificant and do not have a significant effect on the contractual obligations of the parties.

  3. Payment services may contain links to third-party sites and resources (“Third-Party Services”). The operation of Third-Party Services is governed by other rules and conditions, including the conditions of confidentiality, and Users should familiarize themselves with them separately. The Administrator is not responsible for the availability or accuracy of Third-Party Services, as well as for the content, products or services of Third-Party Services. The presence of links to Third-party services does not imply any guarantees regarding the Third-party services by the Administrator.

  4. Payment services are provided exclusively in accordance with the legislation of the Russian Federation.

  5. In order to use certain Payment Services or to access them, the User may need to fulfill or accept additional conditions. Unless otherwise specified, in the event of a conflict between these Payment Terms and the conditions applicable to certain Payment Services, the latter shall prevail in relation to the use of or access to these Payment Services.


II. Key Definitions

  1. “Payout” is a payment to a Travel Expert made by the Operator from funds received from the Traveler to pay for the Author’s tour.

  2. "Payment method" is a payment instrument that the User indicated in his Account, for example, a debit bank card.

  3. "Payment" ("Prepayment" and "Postpay") is a payment from the Traveler to the Travel Expert for the Author's tour.

  4. “Transaction” is a civil law transaction concluded between Users (Traveler and Travel Expert) using the YouTravel.me Platform.

  5. “Operator” - a money transfer operator, a payment agent, acting on the basis of an agreement concluded with the Administrator, to ensure that Users perform settlements on transactions concluded.


III. User Verification

  1. The operator has the right to stipulate access to the functions and services of Payment services, as well as their use by certain conditions, for example, require verification or compliance with certain criteria.

  2. The Administrator and the Operator have the right to request any information to identify or verify the identity of the payer, as well as to prevent fraud. In this regard, the payer allows the Administrator and the Operator to search for information about you in

    third-party databases and other sources, as well as request reports from service providers. The legislation of some jurisdictions requires us to collect personal data in order to comply with the standards for combating the legalization (laundering) of proceeds of crime. These measures may include a request to provide an identification document, indicate the date of birth, address and other information; The requirement to confirm the email address, payment method or payment method Attempts to verify information about you in third-party databases. The Operator reserves the right to terminate, suspend or restrict access to Payment services if it is not possible to receive or verify your data.

  3. Having an Account on the Youtravel.me platform is a prerequisite for using Payment services.


IV. Payment Methods and Payment Methods

  1. When adding the Payment Method and Payment Method to your Account, the User informs the Operator of the legal form: Individual or Legal Entity, country and general information, including name, address of payer and information about the means of payment. The user is obliged to provide accurate, valid and complete information when adding the Payment Method and Payment Method, and is also responsible for maintaining the validity of the Payment Method and Payment Method. When using some Payment Methods, the following information may be required to implement the Payment Method: place of residence, name of account holder, type of account, bank code, account number, email address, payment currency and account information of the payment operator.

  2. If the User does not have a defined Method of payment, the Administrator has the right to withhold an additional amount in the amount of transaction costs depending on the legal form: Individual (Russia) - not more than 9%, Legal entity (Russia) - not more than 2%, Individual ( non-resident of the Russian Federation) - not more than 13%, Legal entity (non-resident of the Russian Federation) - not more than 10%.

  3. Use of Payment Methods and Payment Methods may require the involvement of

    third-party payment operators. Such payment operators may charge the User additional fees for processing payments and Payments as part of the provision of Payment services, including deducting fees from the Payout amount. The operator is not

    responsible for such fees and disclaims any liability in this regard. The use of Payment Methods and Payment Methods may be subject to additional rules of third-party payment operators. Before using the Payment Methods and Payment Methods, the User is advised to read these rules.

  4. By this Agreement, the User authorizes the Operator to store information about his Method of payment and write off the specified Method of payment in accordance with these Payment Terms. In case of changing the banking information of the Payment Method (for example, account number, bank code, expiration date) as a result of

    re-issuance or for other reasons, the Operator has the right to receive this information from our financial services partners or from the User’s bank, as well as update the information About the Payment Method saved in the Account.

  5. The user is fully responsible for the accuracy and completeness of the information on the Payment Method and Payment Method. The Operator is not responsible for any losses incurred as a result of the provision by the User of incorrect information about the Payment Method or Payment Method.


V. Payment Procedure

  1. The Operator provides the User with information and technological interaction services, including the collection, processing and transmission of Translation Information and other information through a software package that provides information and technological interaction (“Systems”) in accordance with the “Information Transfer Regulations” approved by the Operator, as well as transferring funds to the Recipients in the manner and terms established by the Agreement.

  2. For the Services rendered, Travel Expert pays the Operator a fee in accordance with the conditions of the Operator specified in the Travel Expert personal account.

  3. All settlements with the User are carried out in the currency of the Russian Federation.

  4. The relations between the User and the Recipients of funds, between the Payer and the Recipient, as well as between the Payer and the Credit Organization are governed by agreements concluded between these persons, and are not included in the subject of regulation of this Agreement.

  5. The Operator makes a payment from the Traveler’s funds according to the Payment Method indicated by him on account of the Payment of the Author’s tour in favor of the Travel Expert according to the Payment Method specified by him in the amount of the prepayment (“Prepayment”) specified when creating the Advertisement, at the time when the Travel Expert confirms the User’s request for booking an Author's tour. The second part of the Payment (“Postpay”) is charged to the Traveler 3 days before the start of the Author's tour program specified by the Travel Expert.

  6. The time required for crediting Payouts may depend on the selected Payment Method and the processing schedule for the Payment Method established by the payment system. The Operator has the right to defer or cancel any Payments to prevent illegal activities or fraud, as well as to ensure security, for the period of a risk assessment or investigation.

  7. The amount of the Payment shall be transferred by the Operator after deduction of the Commission of the Operator and the remuneration of the Administrator (when transferring the Prepayment) and after deduction by the Operator of the commission of the Operator (when transferring the Postpayment). The amount of the indicated commission and remuneration is indicated in the Personal account of the Travel Expert, it is considered to be agreed upon by him from the moment of placing the Announcement.

  8. In case of cancellation by the Traveler of the reservation (refusal to fulfill the contract with the Travel Expert with respect to the Author's tour prior to its start, but after making the Prepayment and / or Postpayment), the amount of the prepayment is returned by Travel Expert to the Traveler minus all fees and commissions withheld by the Operator, in the following order:

    • Cancellation of a reservation more than 35 days before the start of the Author's tour in accordance with the Announcement - the full cost of the prepayment is refunded.

    • Cancellation of a reservation from 34 to 16 days before the start of the Author's tour in accordance with the Announcement - 50% of the prepayment price is returned

    • Cancellation of a reservation less than 15 days before the start of the Author's tour in accordance with the Announcement - the advance payment is not refundable.

  9. The payer receives confirmation of the transfers made by the Operator to the email address specified by him during registration.

  10. Each Travel Expert who published the Announcement, by this action in accordance with this Agreement, appoints the Operator as its collection agent exclusively for the purpose of receiving funds from Travelers purchasing its services.

  11. Travel expert agrees that the payment made by the Traveler through the Operator is equal to the payment made directly by the Travel expert, agrees to provide the services paid to the Traveler in an agreed manner. A travel expert is notified that the Operator can return the money to the Traveler in accordance with the Operator's Terms or the requirements of the law. Travel expert understands that the obligation of the Operator to transfer Payment is due to the successful receipt of the relevant funds from the Traveler. The Operator guarantees the transfer of Payment exclusively in the amount in which it was successfully received by the Operator from the Traveler.

  12. Each Traveler agrees that the Operator is not a party to the agreement between him and the Travel Expert, but acts as a limited liability agent for collecting payments on behalf of the Travel Expert. After transferring funds to the Operator, the Traveler’s obligation to pay Travel Expert services for the agreed amount is considered fulfilled.


VI.Administrator Details

Utrevelmi Limited Liability Company

(OGRN 1185476020432, TIN / KPP 5405021086/540501001)

Legal address:

630039, Novosibirsk Region, Novosibirsk, ul. Nikitina, d. 114, building. 3, office 1. Account No: 40702810910050022868 в Ф POINT BANK QIWI BANK (JSC)

account number 30101810445250000797 in the GU of the BANK of RUSSIA in the Central Federal District BIC 044525797

E-mail: hello@youtravel.me, phone: +7 (499) 391–8640 Viii. Details of the money transfer operator

JSC NPO Network Settlement Chamber

TIN 1653019873 KPP 165501001, OGRN 1021600000861

OKVED 65.12, 67.13.3, 67.13.5 OKPO 48701812

Location 420111, Kazan, st. Karl Marx, d. 5, office 28.32 Postal address 420111, Kazan, st. Karl Marx, d. 5, office 28.32 BIC 049205201

K / s 30103810000000000201

Bank Branch - National Bank of the Republic of Tatarstan of the Volga-Vyatka Main Directorate of the Central Bank of the Russian Federation.