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Privacy policy

PRIVACY POLICY

Welcome to YouTravel.me

ANY VISITOR TO THIS WEBSITE UNDERSTANDS AND AGREES TO THE FOLLOWING:


Please read the following notification properly before using any services or products or services on this website.


These Privacy Policy apply only in combination with the Terms & Conditions.


The User is considered to have accepted the terms of this Privacy Policy in full, without exceptions when registering on the Platform (YouTravel.me).


The consent is given by the User for the purpose of using the Platform's functionality, including for actions in accordance with the terms of payment services.



We are committed to protecting your privacy and this page outlines our policy concerning your personal information.


By using the YouTravel.me OU Ltd (further in the text - the Company we, us, our) (YouTravel.me) website (Platform), you accept the practices described in this Privacy Policy.


YouTravel.me (Platform) is an online platform provides web services allow users to place their content. So, all content on YouTravel.me is user-generated content.


This Privacy Policy also serve to fulfill the obligation laid down in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) to provide you information and provide appropriate protection and care with respect to the treatment of your user information.


Moreover, this Privacy Policy also serve to fulfill the obligation laid down in California Online Privacy Protection Act, Children Online Privacy Protection Act, CAN-SPAM Act, and Fair Information Practices Principles, Russian personal data protection act № 152-ФЗ from 27.07.2006.


The Policy is only applicable to YouTravel.me (further in the text - the Website) or App (further in the text - the App) and does not relate to data, which emanates from companies or other entities. This Policy (together with our other documents) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.


Your Personal data is handled in a lawful, fair and transparent manner.


We ask Your Personal data, which is adequate, appropriate and necessary for processing (data minimization principle).


Please be informed, that your personal data is collected and processed in order to ensure the proper security and confidentiality of personal data. We also need personal data collection to comply with KYC and AML rules.


The protection afforded by this Regulation should apply to natural persons, whatever their nationality or place of residence, in relation to the processing of their personal data. This Regulation does not cover the processing of personal data which concerns legal persons and in particular undertakings established as legal persons, including the name and the form of the legal person and the contact details of the legal person.


Consent was not given freely if it is not permitted to give individual consent to separate personal data processing operations. You in electronic form, indicate the individual purposes for which data you authorize the processing personal data.


Submitting your personal data to us is a requirement that is necessary for you to use our services safely. In addition to your personal data, you would not be able to use our managed YouTravel.me platform, because your personal data is needed to identify you, to create a basket of money, to return your funds, etc.


Who is the controller?


The controller of your above personal information is only YouTravel.me OU (the Administrator) Ltd, Registration Code 14682894, with its principal place of business located at Tallinn, Kesklinna linnaosa, Pille tn 7/5-13, 10135 Estonia.


What information do we collect?


Personal information is data that can be used to identify or contact a single person. Your personal data is collected and processed in order to access and use the Platform, our services & goods. To combat fraud, to verify your identity to protect against fraud, comply with financial crime laws and to confirm your eligibility to use our products and services.


Users may install and use the YouTravel.me App on iPhone or Android without entering any personal information.


We collect the details provided by you when you place your order on our Platform. We also collect information about the transactions you undertake. Information we collect from you may be used in one or more of the following ways:


We can collect your delivery address to ensure the correct delivery Payment Services. To protect your Privacy, we may delete your addresses associated with individual orders after a certain time completely.


We collect your email address and an encrypted version of your User profile password. We keep no records of the full representation of your password. Any emails we receive to our customer support platform, including the sender’s email address, will be visible to Platform employees.


Information received through the customer support platform will be considered confidential and will not be shared outside the Administrator Office.


We store information about the status of your Orders, Requests under our Warranty and Refund Policy and logs of your payments. We may delete canceled Orders from our database after a certain time completely.


Information and feedback we receive from you that helps us improving our website and offerings and your customer experience


The processing of your data is through appropriate technical and organizational measures. This will assure the proper security of personal data, including protection against unauthorized processing, accidental loss, destruction or damage.


When do we collect personal information?


Your personal information is only collected if and when you elect to use one of our third-party services.


How do we use your personal information?


Any information a user enters when attempting to use a third party’s service will be shared with the third party, usually for KYC/AML purposes, and will fall under the terms and conditions of the third party’s privacy policy. The information will pass through Platform servers on its way to the third party and anonymous statistics (but no personally identifiable information) may be saved for troubleshooting purposes. For details on how the third party will use your information, please see the third party’s privacy policy.


The Platform App uses your camera to scan QR codes. All processing of QR codes is done within your phone and no pictures or videos from your camera are shared with us or anyone else.


How do we protect your information?


When you share personal information with us for the purpose of using one of our third-party services, your personal information is encrypted and transmitted to the third party.


For your convenience, the information you have entered may be encrypted by your device and stored on our servers, so that only your device is able to read the information. When you access our third-party services again in the future, this data can be downloaded by your device, decrypted, and transmitted to a third-party service on your behalf so you do not have to enter it again.


Since this information is encrypted by your device, is it not viewable by Platform Administrator or any third parties other than the ones you choose to share your data with.


Do we use Cookies?


Our website does use cookies, targeted advertising, or third-party behavioral tracking. We do intentionally track users in any way.


Registering an account on the Platform, the User became a Platformer & gives his consent to receive advertising from the Administrator sent using the User's contact information (email address, phone number, messenger program account) contained in the account.


The user may refuse to receive advertising at any time by notifying the Administrator in writing or through the Personal account.



What tracking information do we collect?


Users who visit our website or use our app may have their device’s I.P. address logged for the purpose of generating anonymous statistics or troubleshooting the performance of our web servers. Your I.P. address will not be used to track or identify you but may be used to determine your geographic location to determine which of our services you are presented with.


Users of our iPhone or Android app will receive an anonymous unique device id (UDID) for the purpose of identifying the device to servers. This UDID will not be tied to users’ identities but will be used for debugging purposes and to different devices when users of our third-party services access the services using multiple devices.


Do we disclose the information we collect to third parties?


Your I.P. address and any personal information you enter while accessing a service provided by a third party will be shared with that third party. No personal information will be shared with a third party unless you explicitly sign up for services provided by that third party through the Platform.


Your I.P. address may be visible to, and logged by, multiple infrastructure-related third parties, such as internet service providers (ISPs) or web hosting services.


Do we disclose any information to outside parties?


We do not sell, trade or otherwise transfer to outside parties your personal data (except for any successors in title to our business). This does not include trusted third parties who assist us in operating our website, conducting our business; provide you services (e.g. providers of Payment service / Payment provider) or servicing you, so long as those parties agree to keep this information confidential.


We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.


We may offer additional services through our Platform, provided by third parties, which require the user to enter a certain amount of personal information in order to use the services (for instance - Payment Operator).


Users who do not wish to enter their personal information can simply refrain from accessing these third-party services. The Platform will continue to function like normal.


Your rights


Under Article 15 to 21 of the GDPR, you have the following rights that you are entitled to apply to the collector:

Right of access,

Right to rectification,

Right to erasure,

Right to restriction of processing,

Right to object.


The User provides his personal data and agrees to this Policy for the processing, storage & use of his personal data for the following purposes:


user registration on the Platform's website YouTravel.me,

implementation of customer support by the site's technical service,

to provide the User's settlements in accordance with the Terms & conditions,

implementation of mutual agreements concluded by Users,


The required Personal Data is:



A legal entity shall provide the Platform Administrator:



The User Personal data is stored by the Administrator exclusively on electronic devices and handled using automated systems, except for cases when non-automated processing of personal data is necessary under legal requirements.



As Required By Law


We may disclose your personal information if required to do so by law such as to comply with a subpoena or to conform to the edicts of the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on Platform or to protect and defend the rights or property of the Platform.


As outlined in this Privacy Statement, we will not process your user information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, we will process your user information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). We may also process certain user information on the basis of the following legitimate interests provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the website, learning from your behavior on the website (e.g., analyzing traffic) to better serve you and other website users, helping us modify or enhance the website and its content, receiving insight as to what users do (and don't) like about our Site or aspects thereof, and providing a stable, consistent, and secure user experience in connection with the website.


To promote the Platform and increase Ad views by potential Travelers, Ads, and other Content may be displayed on other sites, in apps, in emails, and in online and offline ads.



California Online Privacy Protection Act


CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy.


According to CalOPPA, we agree to the following:


Users can visit our site anonymously without registering. In this case, the Platform Services will be unavailable.


Once this privacy policy is created, we will feature a link to it in a prominent position on our website.


Our Privacy Policy link includes the word 'Privacy' and can easily be found on our website.


You will be notified of any Privacy Policy changes on our Privacy Policy Page.


You can change your personal information (However, please note we do not store any personal information in a format that is accessible to us.)


COPPA (Children Online Privacy Protection Act)


The Platform is for adults only.


When it comes to the collection of personal information from children under the age of 13 years old, The Children's Online Privacy Protection Act (COPPA) deals with the collection of personal information from children under the age of 13, and is enforced by the United States Federal Trade Commission.


Our services are not directed to children under the age of 13 years old, nor do we have any knowledge that any of our partners target children under 13. In addition, we do not collect, use, or distribute information from children under age 13.


The Platformer (user) may be the only individual who has reached the age of 18 years, or a legal entity.



Fair Information Practices


The Fair Information Practices Principles form the backbone of privacy law in the United States. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:


We will notify the users via in-site notification within 7 business days.


We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


CAN SPAM Act


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to stop receiving unwanted email.


We collect your email address in order to:


If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@youtravel.me and we will promptly remove you from ALL correspondence.


The third party


Platform YouTravel.me may contain links to third-party sites and resources ("third-Party services"). The use of third-Party services may be governed by other terms and conditions, including the privacy policy.


The Platform administrator is not responsible for the availability or accuracy of third-Party services, as well as for the content, products or services of third-Party services.


Contacting Us


If there are any questions regarding this privacy policy, you may contact us using the information below: hello@youtravel.me